Introduction
At DocGenius, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.
TL;DR: We don't permanently store your PDFs. Your documents are processed in memory and automatically deleted. We only collect essential data to provide our service and never sell your information.
Information We Collect
Personal Information
When you create an account, we collect:
- Email address
- Name (optional)
- Password (encrypted)
Usage Data
We automatically collect certain information when you use DocGenius:
- Device information (browser type, operating system)
- IP address
- Usage statistics (number of reports generated, features used)
- Performance data
Document Data
When you upload a PDF:
- PDFs are processed in memory only
- Documents are NOT permanently stored on our servers
- Generated reports are temporarily cached for 24 hours (if you choose to save them)
- You can delete any saved reports at any time from your dashboard
How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Process your PDF documents and generate reports
- Authenticate your account and prevent fraud
- Send you important service updates and notifications
- Improve our AI models and service quality
- Respond to your customer support requests
- Analyze usage patterns to enhance user experience
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest
- Authentication: Secure authentication via Supabase
- Access Control: Strict access controls to your personal data
- No Permanent Storage: PDFs are processed in memory and not saved
- Regular Audits: We regularly review our security practices
Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party AI providers (OpenAI, Anthropic) to process your documents - they are bound by strict confidentiality agreements
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets (you will be notified)
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and all associated data
- Export: Download all your generated reports
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at: privacy@docgenius.com
Cookies and Tracking
We use essential cookies to:
- Keep you signed in
- Remember your preferences
- Analyze website performance
You can disable cookies in your browser settings, but this may affect functionality.
Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database hosting
- OpenAI & Anthropic: AI processing for document analysis
- Railway/Vercel: Hosting and infrastructure
Each service has its own privacy policy, which we encourage you to review.
Children's Privacy
DocGenius is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of DocGenius after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us: